Flexible Scissor Roller Conveyors: Benefits for Dispatch and Loading Areas

Industrial conveyor system

Dispatch and loading areas rarely remain static. Vehicle positions change, order volumes rise and fall, packing lanes open temporarily, and a route that works for one shift may obstruct an aisle during the next. A fixed conveyor can provide excellent performance when the path is permanent, but it may not be the best answer when the handling distance, direction or loading point changes frequently.

A flexible scissor roller conveyor solves this problem by placing a movable, expandable product route exactly where the operation needs it. The conveyor can be extended between a fixed line and a loading point, curved around a column or doorway, repositioned for another dock, and retracted into a compact footprint after use. This flexibility can help reduce manual carrying, organize package flow and make temporary dispatch arrangements more repeatable.

The word “flexible” should not be confused with universal. These conveyors work best with products that have a sufficiently stable and supportive base, and the final design must still match load, roller pitch, working length, height, floor condition, duty cycle and operator interaction. A poorly selected expandable conveyor can create transfer gaps, package instability, difficult movement or avoidable maintenance.

This guide explains the practical benefits, configurations, application limits and purchasing checks that help a warehouse, manufacturing plant, courier hub or distribution centre decide whether a flexible scissor roller conveyor is the right solution.

Flexible conveyor: quick answer

Use a flexible scissor roller conveyor when the material route must move, change length or form gentle curves. Choose gravity operation for simple, assisted movement and powered operation when consistent speed, reversible flow or higher handling volume is required. Validate the smallest package, maximum load, full extended route, storage footprint, transfer heights and operator access before approving the design.

Industrial conveyor system

A flexible scissor conveyor brings the material route to the changing work area instead of forcing operators to carry products across the gap.

What Is a Flexible Scissor Roller Conveyor?

A flexible scissor roller conveyor is a mobile unit-handling conveyor built on an expandable, accordion-style support frame. Rollers form the product surface, while linked scissor members allow the conveyor to become longer or shorter. Because the individual supports can pivot relative to one another, the conveyor can also form broad curves rather than operating only as a straight line.

Caster wheels under the frame allow the conveyor to be moved between work areas. Locking brakes are used to stabilize it during operation. Depending on the application, the rollers may operate by gravity or manual push, or they may be powered through motors and drive belts. Some powered systems are divided into zones so packages can accumulate with controlled pressure.

The system is commonly used as a temporary bridge between fixed conveyors, packing tables, loading bays, trucks and containers. It is particularly valuable where permanent conveyor extensions would block vehicle routes, pedestrian aisles or flexible floor space.

Convello describes its expandable flexible scissor roller conveyor as a solution that can extend, retract, curve and reposition for warehouses, distribution centres, packaging units and truck-loading applications. The company also notes that gravity and powered concepts are possible, with selection based on product flow and control requirements.

How the Expandable Scissor Mechanism Works

Linked frame sections

Pairs of crossed structural members open and close like an accordion. As the conveyor is pulled outward, the spacing between supports increases and the route becomes longer. Pushing the sections together reduces the length for storage.

Roller spacing changes with extension

The axle centres normally become wider as the frame is extended. This makes it essential to check the smallest product base at the maximum working extension, not only when the conveyor is partially closed.

Pivoting supports create curves

The linked frame can turn gradually, allowing the conveyor to route around columns, doors, fixed machines or dock constraints. The complete product swept path and operator clearance still need to be reviewed.

Castors provide mobility

Wheels allow the system to move between loading points. Wheel diameter, floor quality, steering effort and reliable brakes strongly influence daily usability.

Gravity or powered rollers move the load

A gravity model relies on slope or operator assistance. A powered model moves packages with driven rollers, typically offering adjustable speed, start/stop and directional control depending on the selected design.

Industrial conveyor system

The same expandable frame can support compact storage, additional working reach and temporary changes in direction.

Main Benefits for Dispatch and Loading Areas

1. Adapts to changing working distances

The distance between a permanent conveyor, dispatch lane and vehicle is not always the same. An expandable conveyor can cover different gaps without requiring a permanent extension for every operating position.

2. Creates a temporary route without permanent floor occupation

When the conveyor is not required, it can be retracted and rolled away. This helps preserve shared aisles, staging space and access for forklifts or pallet trucks.

3. Curves around practical site constraints

A flexible route can be formed around structural columns, dock equipment and temporary staging zones. This can be more practical than repeatedly relocating straight conveyor sections.

4. Reduces unnecessary carrying and walking

By moving the conveyor closer to the truck, packing point or receiving location, packages can travel on rollers instead of being carried over the full distance. The result may be less non-value-added travel and more consistent hand-offs.

5. Supports faster loading and unloading

A defined roller route can keep cartons moving between operators and reduce the stop-start pattern created by individual carrying. Powered models can further standardize movement where the volume justifies it.

6. Serves multiple docks or workstations

A mobile conveyor may be reassigned between dock doors, packing lines or dispatch zones. This can increase utilization when several areas need intermittent support rather than simultaneous dedicated equipment.

7. Responds to seasonal or campaign peaks

E-commerce promotions, festive demand, new product launches and temporary contracts can create short-term handling pressure. A flexible conveyor can add capacity without immediately changing the permanent layout.

8. Connects fixed equipment to changing endpoints

Expandable conveyors can feed from a fixed roller or belt conveyor and extend towards trucks, containers, worktables or sorting areas. Transfer height and package stability at each interface remain important.

9. Improves visual organization of material flow

A clear conveyor route separates the package path from random floor movement. This can make dispatch responsibilities, package direction and hand-off points easier to understand.

10. Offers a scalable entry point

Operations can start with a gravity unit for assisted handling or select powered sections where consistent transport is required. A hybrid layout can combine permanent conveyor infrastructure with mobile flexible extensions.

Gravity vs Powered Flexible Scissor Roller Conveyors

The expandable frame provides mobility, but the drive method determines how products move. The correct choice is based on route geometry, throughput, operator involvement and the degree of flow control required.

Industrial conveyor system

Gravity models prioritize simplicity; powered models provide more consistent and controllable package movement.

Decision factorGravity flexible conveyorPowered flexible conveyor
Product movementManual push or gravity from a controlled slopeMotor-driven rollers move the product
Best operating patternIntermittent or assisted transferRepeated, continuous or higher-volume handling
Speed controlControlled mainly by operator and slopeFixed or adjustable speed, depending on design
DirectionTypically follows the push or slope directionMay support forward and reverse operation
AccumulationManual spacing or physical stopsMay support zone control and low-pressure accumulation
Power requirementNo electrical conveyor powerRequires suitable electrical supply and cable management
Daily setupSimple positioning and brake engagementAdds power checks, controls and cable routing
Maintenance scopeRollers, bearings, joints, frame and castorsMechanical items plus motors, drive belts, sensors and electrics
Typical purchase positionLower initial complexityHigher control and productivity potential

 

A hybrid can be the best answer

A facility may use powered flexible conveyor at the main dispatch point, gravity sections for short staging lanes and fixed roller conveyor upstream. The goal is not to maximize automation everywhere; it is to place controlled movement where it removes a real bottleneck.

 

Which Products Are Suitable?

Roller conveyors need dependable contact between the product base and multiple rollers. Flexible models add another variable because roller spacing changes as the conveyor is extended and curved. Test representative products at the longest and most demanding configuration.

Product or packageTypical suitabilityImportant check
Corrugated cartons with sound basesUsually suitableCheck smallest footprint, maximum weight and damaged cartons
Rigid plastic totes and traysUsually suitableConfirm runner orientation, underside ribs and transfer gaps
Crates and stable containersOften suitableCheck base contact, load distribution and side clearance
Parcels with semi-rigid basesConditionalTest wrapping, seams and deformation between rollers
Soft bags, sacks and polybagsOften poor on open rollersA belt or close-pitch support may be more appropriate
Very small itemsConditional to unsuitableItems must not fall, tilt or bridge between rollers
Tall or top-heavy cartonsConditionalUse conservative speed, stable route and suitable guides
Damaged, wet or sagging cartonsHigh-risk conditionMay snag, deform or stop at transfers
Pallets or very heavy loadsOnly with engineered heavy-duty designDo not assume a parcel conveyor can support pallet duty

 

Best Applications in Warehouses, Dispatch and Logistics

Industrial conveyor system

A strong application combines a changing route with stable unit loads and a clear reason for mobility.

Truck and container loading

Extend the conveyor towards the working face inside or near the vehicle to reduce package carrying distance. For deep, high-volume dock loading, compare the flexible system with a telescopic belt conveyor.

Dispatch staging

Create a temporary outbound lane between packing, checking and vehicle hand-over. The conveyor can be retracted after the dispatch wave to recover floor space.

Receiving and unloading

Move cartons from a vehicle or receiving point towards inspection, counting or put-away staging. Reverse-capable powered models can support changing flow direction when properly designed.

Courier and parcel hubs

Handle changing parcel volumes and connect sortation or scanning areas to multiple loading positions. Package variability should be tested carefully.

Packing-line overflow

Add a temporary route during peak production or when a regular takeaway conveyor is unavailable. Match top height and speed at the transfer interface.

Cross-docking

Bridge short-term routes from inbound receiving towards outbound staging where the exact lane assignment changes during the day.

Seasonal e-commerce capacity

Support promotion and festive peaks without permanently occupying valuable fulfilment space.

Returns processing

Create a temporary receiving route for returned cartons, inspection bins or repacking stations.

Manufacturing and assembly support

Move stable bins, trays or cartons between temporary work cells, rework stations or packing points where the layout changes.

Multi-door loading areas

Move one conveyor between several doors when demand is intermittent. Travel paths, storage location and setup responsibility must be planned.

Fifteen Design and Selection Factors

1. Product footprint and underside

Record the minimum and maximum length, width and base construction. A rigid, flat base generally travels better than a soft, bowed or heavily ribbed underside.

2. Maximum product weight

Define the heaviest normal product, not only the average. Include concentrated loads and the possibility of two or more products occupying the same support area.

3. Roller diameter and maximum pitch

The smallest product should remain supported by enough rollers when the conveyor is fully extended. Wider spacing can cause tipping, vibration or product bridging.

4. Expanded working length

Measure the longest real route, including bends. Avoid purchasing only to a straight-line distance when the conveyor will curve around equipment.

5. Retracted storage footprint

Confirm where the conveyor will be parked and whether it blocks doors, emergency access, staging locations or equipment when closed.

6. Conveyor width and side clearance

The width must support the product without excessive overhang while leaving enough clearance for imperfect carton alignment and route curvature.

7. Operating height and adjustment range

Match fixed conveyors, packing tables, dock platforms and vehicle floors where practical. Large height differences may require another conveyor type or a dedicated incline.

8. Route curvature and turning envelope

Define likely bends, inside clearance and operator access. Tight curves can cause packages to contact guides or rotate unexpectedly.

9. Floor condition and mobility

Caster size, wheel material and steering effort must suit joints, slopes, thresholds and floor damage. A unit that is difficult to move will not deliver the intended flexibility.

10. Castor brakes and operating stability

The conveyor should remain stable at the full working length. Specify reliable wheel locks and an operating procedure for engaging them before product flow starts.

11. Gravity slope or powered drive

A gravity system needs controlled fall and safe product speed. A powered system needs drive selection, speed control, cable routing, controls and possibly accumulation logic.

12. Throughput and duty cycle

Define average and peak cartons per minute, operating hours, starts and stops, and the frequency of relocation. Occasional dispatch support and two-shift parcel handling demand different designs.

13. Transfer interfaces

Review every hand-off to fixed conveyors, trucks, worktables and chutes. Small height gaps or wide dead plates can become frequent jam points.

14. Guides, stops and impact protection

Side guides can contain unstable packages, while end stops prevent run-off. High-impact loading may justify a reinforced infeed or impact section.

15. Environment, cleaning and maintenance

Dust, moisture, corrosion, washdown, temperature and housekeeping affect material selection. Ensure access to rollers, joints, drives, cables and wheel assemblies.

Flexible Conveyor vs Common Alternatives

OptionStrongest use caseMain limitation to assess
Flexible scissor roller conveyorChanging route, temporary gap, multiple work points, compact storageProduct must suit rollers; setup and movement are part of daily operation
Fixed roller conveyorPermanent straight or curved route with predictable flowConsumes dedicated space and is difficult to relocate
Telescopic belt conveyorFrequent high-volume truck/container loading with deep reachUsually dedicated to a dock and involves higher installed complexity
Portable truck-loading belt conveyorMobile loading with bags, sacks or mixed products better supported by a beltMore equipment mass and different storage/movement requirements
Flexible skate-wheel conveyorLight cartons and parcels requiring very low rolling resistanceLess suitable for some small, soft or unstable bases and higher loads
Manual trolleys or hand carryingVery low volume, short distance and highly varied itemsMore travel, handling variation and dependence on manual effort

 

When a Flexible Scissor Roller Conveyor Is the Right Choice

  • The route or loading point changes regularly.
  • The conveyor must be stored compactly when not in use.
  • Cartons, totes or packages have stable bases suitable for rollers.
  • One asset needs to serve several docks or temporary work areas.
  • The handling gap is too long for efficient carrying but does not justify a permanent extension.
  • Peak or seasonal demand requires a temporary capacity increase.
  • Operators can position, lock and inspect the conveyor through a clear daily procedure.

When Another Conveyor May Be Better

  • The route is permanent and continuous, making fixed conveyor a simpler long-term solution.
  • Products are soft, irregular, very small or likely to sag between rollers.
  • The application needs steep incline or decline movement.
  • The system must reach deep inside vehicles at high volume every day, favouring a telescopic belt design.
  • Loads are pallets or very heavy units beyond the intended flexible conveyor duty.
  • The floor is unsuitable for reliable caster movement and stable braking.
  • The application requires precise indexing or positioning that a flexible mobile frame cannot provide consistently.

Workflow, Safety and Ergonomic Planning

A flexible conveyor changes position, so safe operation depends on both engineering and a repeatable setup method. Site-specific risk assessment should cover the conveyor through movement, setup, operation, cleaning, fault recovery and maintenance.

Stabilize before use

Engage the intended castor brakes and confirm that the conveyor is not twisted, unsupported or likely to roll when packages are applied.

Control scissor-frame pinch points

The expanding structure creates moving joints. Define safe hand positions and use purpose-designed handles rather than allowing operators to grip the crossing members.

Protect powered components

Guard drive points and manage cables so they are not crushed by wheels, stretched during extension or placed across pedestrian routes.

Provide stopping controls

Powered configurations need accessible start, stop and emergency controls appropriate to the final risk assessment and operating positions.

Maintain clear operator zones

Keep hands away from roller gaps, transfers and product pinch points. Do not allow operators to ride, sit or climb on the conveyor.

Plan vehicle and dock interaction

Separate conveyor setup from vehicle movement. Confirm wheel chocking, dock procedures, trailer condition and any required restraints under the site safety system.

Use suitable guides and end stops

Prevent products from leaving the conveyor unexpectedly, especially on gravity sections, bends and unloading ends.

Isolate before maintenance

Stop and isolate powered equipment before removing jams or working on drives and electrical components. Follow the applicable site energy-control procedure.

Inspect after relocation

Repeated movement can loosen fasteners, damage cables or shift alignment. A quick pre-use check is especially important after the conveyor is moved.

Safety reference, not a substitute for engineering

ISO 12100 provides general principles for machinery risk assessment and risk reduction. OSHA conveyor and warehousing guidance emphasizes guarding danger zones, securing rollers and wheels, regular inspection and energy isolation. The final solution must be reviewed against the applicable laws, standards, site conditions and manufacturer instructions for the installation location.

 

Illustrative Productivity Calculation

The business case should be based on measured travel, handling time and dispatch volume rather than a generic productivity percentage. The following example is illustrative and is not a performance guarantee or market benchmark.

Illustrative inputValue
Packages handled per dispatch wave720 cartons
Average handling time saved per carton7 seconds
Labour time released per wave720 × 7 ÷ 3,600 = 1.40 labour-hours
Dispatch waves per day2
Operating days per month26
Illustrative monthly time released1.40 × 2 × 26 = 72.8 labour-hours

 

Released time is not automatically a cash saving. It becomes valuable when the operation uses it to avoid overtime, reduce temporary labour, process more orders, shorten vehicle turnaround or redeploy people to checking, packing and exception handling. Measure the actual outcome after implementation.

KPI to trackWhy it matters
Cartons per labour-hourShows whether the conveyor reduces handling effort
Vehicle turnaround timeMeasures the impact on loading and receiving windows
Walking distance per operatorTests whether the route actually reduces travel
Damage and jam frequencyIdentifies transfer or package-stability problems
Setup and relocation timeConfirms whether mobility creates real operational value
Peak backlog at dispatchShows whether the bottleneck has shifted or reduced
Equipment availabilityTracks whether maintenance and damage affect use

 

Maintenance and Inspection Checklist

Inspection areaRoutine check
Castors and brakesCheck wheel rotation, mounting bolts, tread condition, swivel action and brake engagement.
Scissor joints and pivot hardwareLook for looseness, deformation, cracking, missing retainers and unusual play.
Rollers and bearingsConfirm free rotation, noise level, axial movement, damage and product buildup.
Frame alignmentInspect for twisting, impact damage and unstable support at full extension.
Fasteners and supportsTighten to the manufacturer’s procedure and replace damaged hardware.
Powered drive belts and motorsCheck tension, wear, tracking, overheating, guards and abnormal noise.
Cables, plugs and control boxesInspect for crushing, cuts, stretched sections, loose connectors and water ingress.
Sensors and stop controlsTest function before use according to the approved procedure.
Guides, stops and impact areasCheck for bending, sharp edges, loose mounting and repeated collision damage.
HousekeepingRemove labels, film, straps and debris that can wrap around rollers or wheels.

 

Maintenance frequency

Daily pre-use checks, periodic preventive maintenance and component replacement intervals should be set by the manufacturer and site risk assessment. Increase inspection after impacts, heavy peak use, repeated relocation or exposure to dust, moisture and poor floors.

 

Eight-Step Flexible Scissor Roller Conveyor Selection Process

Industrial conveyor system

A strong selection process starts with real packages and ends with a testable acceptance plan.

1. Study the complete product range

Measure the smallest and largest products, maximum weight, base rigidity, underside features, wrapping and likely damage conditions.

2. Map the working and storage routes

Record straight distances, bends, dock positions, thresholds, obstructions, pedestrian zones and the retracted storage location.

3. Measure current and peak flow

Capture cartons per minute or hour, operating windows, dispatch waves, vehicle schedules and the number of operators currently involved.

4. Select gravity, powered or hybrid operation

Use gravity where push or controlled slope is acceptable; use powered movement where consistent speed, direction or volume control is required.

5. Define conveyor geometry

Confirm expanded and retracted length, usable width, height range, roller diameter, maximum pitch, bend requirement and support duty.

6. Coordinate interfaces

Match fixed conveyors, tables, docks, trucks, chutes, scanners, guides, end stops and any powered handshakes.

7. Complete safety and maintainability review

Assess brakes, handles, pinch points, cable protection, access, guarding, stop controls, cleaning and energy isolation.

8. Validate with representative trials

Test the smallest, heaviest, least stable and damaged packages at maximum extension, realistic curves and actual transfer heights. Freeze acceptance criteria before purchase.

Information to Share for an Accurate Quotation

RequirementInformation to provide
Product dimensionsMinimum and maximum length, width and height
Product weightMinimum, typical and maximum unit weight
Product baseFlat, ribbed, soft, bagged, strapped, damaged or deformable
Product samplesPhotos, videos or physical samples of best- and worst-case packages
Working lengthMinimum and maximum route, including curves
Storage spaceAvailable retracted length, width and movement path
Conveyor widthRequired usable width and permitted product overhang
Height rangeInfeed, outfeed, dock, vehicle and workstation heights
Drive preferenceGravity, powered, reversible or accumulation requirement
Flow rateAverage and peak cartons per minute or hour
Duty cycleHours per shift, shifts per day and days per week
Route changesNumber of docks, bends, doors, obstacles and temporary positions
Floor conditionLevelness, joints, thresholds, slopes and surface type
InterfacesFixed conveyors, tables, scanners, chutes and vehicles
Controls and powerAvailable electrical supply, speed control and stop requirements
Safety featuresBrakes, guides, end stops, guards, handles and emergency controls
EnvironmentIndoor/outdoor, dust, moisture, temperature, corrosion and cleaning
Project evidenceLayout, photos, route video and expected installation timing

 

Quotation tip

Ask suppliers to state the expanded length, retracted length, usable width, height range, maximum roller pitch, rated load, drive method, speed range, electrical supply, castor and brake arrangement, included controls, warranty, spares and testing scope. This makes quotations easier to compare on a like-for-like basis.

 

Common Flexible Conveyor Selection Mistakes

Choosing by extended length alone

The retracted storage size, curved route and movement path can be just as important as maximum reach.

Testing only large, perfect cartons

The smallest, softest and most damaged package often reveals support and transfer problems.

Ignoring roller spacing at full extension

Pitch increases as the frame opens, which may reduce product support.

Buying gravity when controlled flow is required

High volume, reverse movement or variable operator availability may justify powered rollers.

Buying powered equipment without cable planning

A mobile conveyor can damage or stretch poorly routed power and control cables.

Underestimating floor quality

Small wheels can be difficult to move over thresholds, joints and uneven surfaces.

Failing to define who sets up and locks the conveyor

Mobility becomes a risk when positioning and brake checks are not assigned.

Using the conveyor for unsuitable loads

Flexible parcel conveyors should not be treated as pallet conveyors or climbing platforms.

Ignoring transfer heights

Even a good conveyor can jam repeatedly if the infeed and outfeed hand-offs are poorly aligned.

Skipping representative acceptance testing

A catalogue specification cannot replace trials using the real product range and route geometry.

Frequently Asked Questions

What is a flexible scissor roller conveyor?

It is a mobile roller conveyor built on an expandable scissor frame. It can extend, retract and form gentle curves for temporary material movement between work areas.

Where is an expandable flexible conveyor used?

Common uses include dispatch areas, loading bays, truck and container handling, packing stations, courier hubs, temporary lines, returns processing and seasonal warehouse operations.

Can a flexible roller conveyor be powered?

Yes. Flexible conveyors are available in gravity and powered concepts. Powered systems add drive, control, cable-management and safety requirements.

Which products work best on flexible roller conveyors?

Stable cartons, totes, trays, crates and rigid packages generally work best. The smallest item must remain supported when the conveyor is fully extended.

Can it handle bags and sacks?

Some semi-rigid bags may work after testing, but soft sacks and polybags can sag between rollers. A belt conveyor often provides better continuous support.

How do I select the expanded length?

Measure the longest real working route, including bends, transfer overlap and operator access. Also confirm the retracted storage footprint.

How wide should the conveyor be?

The usable width should support the widest product with practical side clearance and controlled overhang. Consider misalignment and curve behaviour.

What is the difference between flexible and telescopic conveyors?

A flexible conveyor is mobile and can curve or serve different points. A telescopic conveyor normally extends in a straight line from a dedicated base and can reach deeper into trucks or containers.

Does the conveyor require a slope?

A gravity model may require a controlled slope or manual push. Powered versions can move products on level routes within their engineered limits.

Can one flexible conveyor serve multiple dock doors?

Yes, when the movement route, storage location, floor condition and setup time are practical. The conveyor must be positioned and secured before operation.

What safety features should be considered?

Typical considerations include locking castors, safe handles, guarded drives, controlled pinch points, end stops, side guides, accessible stop controls, cable protection and energy isolation.

What maintenance is required?

Inspect rollers, bearings, scissor joints, fasteners, castors, brakes, frame alignment, guides and impact areas. Powered systems also require drive, cable, sensor and control checks.

What details should be provided for a quotation?

Share product sizes and weights, base condition, flow rate, working and retracted length, width, height range, route bends, drive preference, power, floor condition, interfaces, site photos and layout.

Conclusion: Put Flexibility Where the Route Changes

A flexible scissor roller conveyor is most valuable when the product is suitable for rollers but the material route is not fixed. Its ability to extend, curve, move and retract can support dispatch waves, loading activity, temporary packing lanes and multi-door warehouse operations without permanently consuming the same floor space.

The selection still requires disciplined engineering. Validate package support at maximum extension, confirm the full route and storage envelope, choose the correct drive method, coordinate transfer heights, and plan safe movement, braking, cables and operator access. A representative product trial should be part of the decision wherever package variability or route complexity is significant.

For a requirement-based recommendation, share the product range, maximum load, required throughput, minimum and maximum working length, conveyor width and height, gravity or powered preference, floor condition, loading-point details, layout and site photos with Convello.

Discuss your flexible conveyor requirement

Planning a temporary dispatch lane, multi-dock loading route or movable conveyor connection? Send Convello your package dimensions, maximum weight, route length, loading height, expected cartons per hour and site layout for a customized flexible scissor roller conveyor recommendation.

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